Thank you for choosing www.desktopcabinet.com. We are committed to providing you with high-quality desktop storage products and a satisfying shopping experience. If you are not completely satisfied with your purchase, you can apply for a return or exchange according to the following policy.
1. Scope of Returns and Exchanges
You can apply for a return or exchange under the following conditions:
The received product has quality problems;
The product was damaged during transportation;
The actual product received does not match the website description or order details.
2. Time Limit for Return and Exchange Applications
Please contact us to submit a return or exchange application within 30 days of receiving the goods;
Applications submitted after the deadline will not be accepted.
3. Return and Exchange Conditions
The product must remain unused and without obvious man-made damage;
The original packaging, accessories, and order receipt must be retained;
If the return or exchange is due to quality problems or incorrect goods being sent, we will bear the relevant shipping costs.
4. Non-Returnable and Non-Exchangeable Situations
The following situations are not eligible for returns or exchanges:
Products that have been used, washed, or damaged by human error;
Returns or exchanges due to personal preference;
Failure to provide order information or proof of purchase.
5. Refund Method and Time
The refund will be returned to your original payment account;
After the refund is processed, it usually takes 5 business days for the funds to appear in your account. The specific time depends on the payment institution.
6. International Order Instructions
Returns and exchanges for international orders may involve additional shipping costs, customs duties, or taxes, which are generally borne by the customer;
Please confirm the specific process with customer service before applying.
7. How to Apply for a Return or Exchange
Please contact us through the following methods:
Email: linchpin@desktopcabinet.com
Our customer service team will assist you in completing the return or exchange process as soon as possible.